I should not be seeing this

Empty shelves at Real Canadian Superstore, Grandview Highway, Vancouver, BC

Last Thursday morning I was at the Real Canadian Superstore. I was surprised at the number of holes on the shelves. I can understand that after a long weekend there might be a few items in short supply, but this was four days later.

Inventory management is one of the key areas for any retailer, and in the grocery business it is probably the most important.

Yes, customer love cheap prices, but if the shelves are empty they will take their business elsewhere.