There is a simple way to prevent this problem
Garbage bin, food court, City Square, Vancouver, BC (Detail) |
Garbage bin, food court, City Square, Vancouver, BC |
How hard should it be to prevent customers from throwing your trays in the garbage? This begs two questions.
- Why would customers think that the plastic trays were single use items that should end up in the bin?
- Why do you have a bin opening that is big enough to fit a tray?
McDonald's solve this problem by using bigger trays and having a smaller opening at the top of the garbage bin. As a result there is no way that the consumer can throw away their tray.
Garbage bin, McDonald's, Vancouver, BC |
Garbage bin, McDonald's, Vancouver, BC |
A simple solution to a profit-reducing problem.
Labels: City Square, garbage, McDonald's, operations management
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