High traffic and high use can equal high damage and should equal high maintenance
Soap dispenser, McDonald's, Main and Terminal, Vancouver, BC |
Broken soap dispenser, McDonald's, Main and Terminal, Vancouver, BC |
Honest, I'm not completely obsessed with the maintenance of bathrooms in the hospitality industry, but when I see stuff like this I have to comment.
The McDonald's at Main and Terminal in Vancouver is probably one of the busier locations in the Lower Mainland. It is also adjacent to one of the dodgier parts of town.
As a result the restaurant get lots of use from patrons with "issues". The fact that the bathrooms get lots of wear and tear is not a surprise, but the lack of repairs and maintenance is a bit disappointing.
Labels: maintenance, McDonald's, operations, operations management
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