Friday, February 22, 2013

Hiding the hours and annoying the customers

Cafe Soleil restaurant, Kelowna
Most retail businesses post their hours on the front door, but not Cafe Soleil.

On the front door all we see is the "Sorry we're CLOSED" sign.

Front door at Cafe Soleil, Kelowna

And were are the restaurant's hours posted? On that little illuminated sign over on the far left side of the front window.
Hours at Cafe Soleil, Kelowna
 
I can understand why the sign is there, proximity to an electrical outlet. But wouldn't hours posted on the front door be more helpful for customers?

Is it asking too much to actually think about your customers once in a while?

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