They've ignored their math lessons
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Receipts from Safeway and Real Canadian Superstore |
Real Canadian Superstore tends to be a bit cheaper, but the service is better at Safeway. But regardless of the store's model, people at both companies have decided to ignore the lessons they learned in math class.
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50% discount at Safeway |
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50% discount at Real Canadian Superstore |
The rules of rounding say that when the figure is 5 of above you round up, and when it is 4 or below you found down. But when the amount is 5, both of these stores are rounding down.
When you give a 50% discount on a product with a price that ends in an odd number ($3.99) there is a 1/2 cent left over. (Half of $3.99 is $1.995) Who does that 1/2 cent belong to? It should belong to the customer. This means that the customer should pay $1.99, not $2:00. While it may seem trivial, those 1/2 cents add up.
There are 107 Superstores across Canada. If each store sells 200 50% items each day those 1/2 cents could add up to 100 cents. So, $107 per day for the 107 stores. If the stores are open 360 days a year that is close to $40,000 per year. For a firm with sales in the billions, that is not much of a price to pay to keep the Competition Bureau happy, and avoid pissing off customers who actually pay attention to their receipts.
Labels: discounts, Safeway, The Real Canadian Superstore
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