Friday, September 18, 2015

The Nordstrom store is open, and it looks good.

Exterior of Nordstrom store, Pacific Centre, Vancouver, BC (September 19, 2015)

Interior of Nordstrom store, Pacific Centre, Vancouver, BC (September 19, 2015)

The Vancouver Nordstrom store opened today. And I'm impressed.

The store was packed. There was a lineup to get on the escalator to go to the second floor. The shoe department was overwhelmed, but it was the beauty department that surprised me.

The aisles between the fixtures were packed with customers and staff.

Speaking of staff, they are uniformly great. Enthusiastic and friendly.

But the people in the store were not only looking, they were also buying.

I will be interesting to see if the store can maintain this level of service and sales, but I expect great things from Nordstrom. It has certainly changed the retail landscape in downtown Vancouver.

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