Why do they make things so difficult?

Sink, soap dispenser, and hand dryer, McDonald's, Royal Centre, Vancouver, BC

Toilet with handrail, McDonald's, Royal Centre, Vancouver, BC

Full marks to McDonald's for making this bathroom accessible. The handrail by the toilet, and the space under the sink make use by wheelchair dependant partons a bit easier.

But what genius thought that it would be a good idea to locate the soap dispenser far above the sink. If I'm in a wheelchair there is no way I can reach that high.

At times I just roll my eyes and wonder what some people are thinking.