Thursday, October 29, 2015

Does that look "On Time" to you?

Bowen Island Ferry schedule, October 27, 2015
BC Ferries has very strict rules about punctuality. Passenger must buy their tickets 10 minutes before the scheduled sailing time. If you miss that time by a minute, then you just wait for the next boat.

So why does BC Ferries call leaving 8 minutes late "On Time". This sort of inconsistency drives customers crazy. One standard for the company, and a different one for the customers. And BC Ferries has the gall to boast about its service and "On Time" performance.

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