We're all slaves to unreliable technology

Airline check-in kiosk, Broadway City Hall SkyTrain station, Vancouver, BC

Airline check-in kiosk, Broadway City Hall SkyTrain station, Vancouver, BC (Detail)

We are often far more dependant on computer technology that we might think we are. And this is an example of the processes that are often going on in the background.

This check-in kiosk for Vancouver International Airport (YVR) is located at the Broadway City Hall SkyTrain station. This is not the first time I've seen this error message on the screen. And despite the theoretical option of "Connect", the terminal would not connect to the required webpage.

And as a customer there is nothing that you can do about it and the airlines take no responsibility for malfunctioning technology. So passengers just have to hope that despite the fact that they have booked and paid for a ticket on this flight, there will still be seats available when they get to the airport. Oh well, there will probably be another flight tomorrow.