Two rolls, no waiting

Toilet paper holder, Hotel Vancouver, Vancouver, BC

Is there anything worse than being in the bathroom and looking over to see an empty toilet paper holder? (Actually, on the spectrum of bad things, running out of toilet paper is fairly far down the list.)

But at the Hotel Vancouver, in order to minimize the likelihood of running out, the bathrooms are fitted with dual paper holders.

I know, this is a tiny little detail, and why should anyone care? But anything that can keep guests from calling housekeeping helps keep the hotel's costs under control. Hotels, like virtually all other businesses make a profit by controlling two numbers. The top line, revenue is how much is charged for rooms and all of the other services. The bottom line is costs. The gap between the two is profit.

So, if you can't drive the revenue number up, then you do what you can to drive costs down. Hence two rolls of toilet paper and fewer calls to housekeeping.