Nice store front, shame about the pile of boxes
Moores Clothing for Men, Granville Street, Vancouver, BC |
Being the curious fellow I am, I went into the store to see if the boxes were coming or going out. The address on the boxes indicated that they were headed for the chain's North Vancouver location. No problem. The driver is expected soon and better to have the boxes ready to go so as to get them out of the store as quickly as possible. Don't want to have the driver wheeling his dolly through the store getting the carpets all dirty.
But the boxes were still sitting by the front door 90 minutes later. As a first impression, this one is pretty poor.
And yet another of the million details that a retailer must pay attention to.
Labels: Customer service, display, first impression, Moores, retail stores
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