Location! Location! Location!

BikeLUBE tune-up service south of Science World, Vancouver

BikeLUBE prices and services

Last week I took my daughter to Science World in Vancouver. She loves it and any science centre is a great educational opportunity. (Do you know why dextrose is called dextrose? Because the chemical in solution in water causes the plane of polarized light to rotate to the right. Looks very cool on an overhead projector.)

Anyway, the bike path that goes by the Science Centre sees 6,000 cyclists per day and this bicycle service operation is regularly set up there. Business is so good that sometimes customers don't want to wait.

I guess the lesson for any service-focused retailer is that location is perhaps the most important factor in business success.