You need to keep the franchisees in line
Armchair at Blenz |
1) The franchisee is trying to save money by not replacing worn out furniture
2) Blenz is not paying enough attention to the quality at its franchise locations
There is a Starbucks a couple of blocks up the street from this Blenz, and it is ALWAYS busy and usually full. This Blenz never seems to be more than 1/2 full.
So, I'd guess that this Blenz is not doing all that well. Or, that is the conclusion that customers are probably coming to.
Labels: Blenz, customers, Franchisees, Starbucks, store interior
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