Saturday, April 11, 2015

Just because it fell off the forklift is no reason someone won't buy it

Crushed Yogurt containers at No Frills store, Vancouver, BC

I was shopping at my local No Frills store last week and passed these containers in the dairy aisle.

How could the store staff think that it was acceptable to sell these packages? It is not like a tin can with a small dent on the side, these containers looked as if they were about to explode.

Just another of the millions of small details that make the difference between a great retail experience and a disappointment.

And does it take much to make the experience better? Not at all. A bit of consistency and attention to detail and everyone will be much happier.




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