Thursday, April 2, 2015

It is inevitable, so you might as well be prepared

Service Disruption notice, Broadway and Commercial SkyTrain station, Vancouver, BC

Stuff happens. It is one of the realities of life. And if you are running a public transit system you must be prepared for the inevitable problems that occur. Buses crash, trains break down, and passengers get in the way, both literally and metaphorically.

I was interested to see this pre-printed Service Disruption notice at the Broadway and Commercial SkyTrain station.

Accompanied by audio announcements and notices on the video displays on the platforms there is no reason why a passenger would not know what was going on and how to deal with it.

But of course this does assume that the passengers can read English and /or understand spoken English. And in a city full of immigrants, such as Vancouver, that is not a given. But this is better than nothing.

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