How can I "explore" a phone I can't even see?
Sign promoting Google's Pixel phone, Rogers Mobile store, Vancouver, BC |
Sign promoting Google's Pixel phone, Rogers Mobile store, Vancouver, BC (Detail) |
Wow! There is a new phone from Google. I saw this sign in the window of a Rogers Mobile location and went in to have a look at the new Pixel phone.
And what do I discover? Despite the fact that the sign says, "Come in and explore", the store had no phones available to look at. (Evidently a space and security issue.)
A failure at so many levels.
Labels: customer confusion, Google, Pixel, Rogers
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